Frequently Asked Questions

1. What is Siora jewellery made of?
All Siora pieces are crafted in 925 sterling silver. We use premium rhodium and rose gold finishes to ensure lasting shine and prevent tarnish. Every stone used is a hand-selected AAA+ quality cubic zirconia, known for its brilliance and clarity.

2. Is your jewellery safe for sensitive skin?
Yes. Our jewellery is hypoallergenic, nickel-free, and skin-safe — designed to be comfortable for everyday wear without irritation.

3. How do I care for my Siora jewellery?
To maintain your jewellery’s shine: 
- Store it in a soft pouch or the original Siora luxury box
- Avoid contact with perfumes, water, and chemicals
- Gently wipe it with a soft, dry cloth after each use
- A little care ensures a lifetime of elegance

4. Does Siora use real silver?
Absolutely. Every piece is made with 92.5% pure sterling silver and carries a hallmark of authenticity. We are committed to quality and transparency.

5. Where can I buy Siora jewellery?
Siora will be available exclusively online at www.siorajewels.com, offering a seamless shopping experience and doorstep delivery across India.

6. How long will my order take to arrive?
Once shipped, your order will typically reach you within 4–8 business days. You’ll receive tracking details via email as soon as your order is dispatched.

7. Can I gift Siora jewellery directly to someone?
Absolutely! We can ship your order directly to your recipient, beautifully packaged and ready for gifting.

You can also include a personalised message at checkout.

8. What if I receive a damaged product?
If your jewellery arrives damaged, please email care@siorajewels.com within 48 hours with images.Our team will assist you with a resolution.